Expert
Contact
Resilient Roots
Welcome to Resilient Roots, a dedicated partner in fostering resilient individuals and thriving workplaces. We understand the multifaceted challenges of modern life and the critical importance of mental and emotional well-being. Our team of experienced consultants and trainers provides evidence-based solutions to empower individuals and organizations to navigate adversity, build psychological safety, and cultivate a culture of well-being.
Our Purpose
Mission Statement:
To equip individuals and organizations with the knowledge, skills, and strategies necessary to thrive in the face of adversity, promote psychological well-being, and build resilient and supportive environments.
Goals:
Empowerment
To provide individuals with practical tools and techniques to manage stress, trauma, and mental health challenges.
Organizational Resilience
To help companies build psychologically safe cultures, manage burnout, and develop effective well-being strategies.
Education and Awareness
To raise awareness about mental health, addiction, and workplace dynamics through expert lectures and training programs.
Accessible Support
To offer accessible and confidential individual consultations for those seeking personalized support.
MEET THE EXPERT
Dr. Małgorzata Wypych, a psychologist and crisis interventionist, is the president of the Mental Health Center. She specializes in psychological intervention and stress management in critical incidents, with credentials from the International Critical Incident Stress Foundation. She has authored numerous publications on the psychological consequences of work and psychological support in emergency medical services.
Dr. Wypych is also a lecturer and trainer, focusing on building resilience, peer support, psychological support for employees in crisis, and systemic employee support in organizations. She brings 10 years of experience as a psychologist in emergency medical services, where she was involved in designing and delivering training on psychological safety and Crew Resource Management (CRM), adapted from aviation. For the past 8 years, she has been implementing systemic psychological support programs in organizations through the Mental Health Center. She has conducted hundreds of training sessions for managers on how to support employees facing various crises and mental health challenges.
In her psychological practice, she is a proponent of short-term methods, including resource-based crisis intervention, solution-focused therapy, cognitive-behavioral approaches, and healthy empathy.
Our Services
Workplace Well-being & Organizational Development:
1
Burnout Prevention & Management
Strategies to identify and address burnout in individuals and teams.
2
Psychological First Aid (PFA)
Training to equip individuals to provide immediate support in crisis situations.
3
Stress Toolbox
Practical techniques for managing stress and building resilience in the workplace.
4
Psychological Safety Culture
Consulting and training to cultivate a safe and supportive work environment.
5
How to Build Well-being Strategies in Companies
Tailored programs to implement sustainable well-being initiatives.
6
Difficult Conversations at Work
Training on effective communication for feedback, conflict resolution, and exit interviews.
7
How to Cope with Difficult Clients
Strategies for managing challenging client interactions.
Individual Support & Mental Health:
Loss and Grief
Guidance and support for navigating the grieving process.
Alcohol Addiction – Consequences and Procedures
Education and resources on the impact of alcohol addiction and available support.
Individual Consultations
Confidential support for trauma, grief, depression, and anxiety disorders.
Why Choose Us:
Experienced Professionals
Our team comprises highly qualified consultants and trainers with extensive experience in mental health and organizational development.
Evidence-Based Approach
We utilize evidence-based practices and techniques to ensure effective and sustainable outcomes.
Tailored Solutions
We understand that every individual and organization is unique, and we tailor our services to meet specific needs.
Confidentiality & Compassion
We provide a safe and confidential environment where individuals can feel supported and understood.
We are committed to helping you and your organization thrive. Contact us today to learn more about how we can support your journey towards well-being and resilience.
Expert Lectures & Educational Programs:
Professional Development
WORKSHOPS FOR YOUR BUSINESS
Combating Burnout: Strategies for Recognition, Prevention, and Support
In today's fast-paced world, burnout threatens individual well-being and organizational productivity. Our specialized training and consultancy services empower you to combat this challenge. We offer practical strategies for recognizing, preventing, and supporting those affected by burnout. Our workshops equip leaders and teams with the tools to distinguish between stress, burnout, and depression, while fostering a culture of psychological safety. We provide guidance on effective communication, risk factor identification, and when to seek professional help. Invest in your team's resilience and create a thriving, supportive workplace with our expert-led programs.
This workshop equips managers and employees with the critical skills and knowledge needed to address and prevent occupational burnout. We'll delve into:
  • Understanding the Spectrum: Distinguishing between chronic stress, burnout, and depression, and recognizing their distinct consequences.
  • Proactive Prevention: Identifying the early warning signs of burnout and implementing effective preventative measures.
  • Risk Factors & Personality: Recognizing who is most vulnerable to burnout based on personality traits and workplace dynamics.
  • Accurate Identification: Mastering the art of asking targeted questions to differentiate between low motivation, burnout, and other causes of productivity decline.
  • Effective Communication: Learning how to handle employee complaints with empathy and professionalism.
  • Providing Support: Knowing when and how to guide employees towards professional mental health assistance.
  • Building Authentic Teams: Fostering a supportive team culture that prioritizes well-being and open communication.
Key Benefits:
  • Empower your team to recognize and address burnout proactively.
  • Reduce the impact of burnout on productivity and morale.
  • Create a more supportive and resilient workplace culture.
  • Learn how to have difficult conversations with employees.
Cultivating Resilience: Self-Care and Stress Prevention for Auditors
The objective of this training is to empower auditors with practical tools and strategies to manage stress, promote self-care, and foster resilience in the demanding and high-pressure environment of auditing. Participants will gain insights into recognizing and mitigating chronic stress, preventing consequences of chronic stress on mental health.
Content:
Very first symptoms – how to be more aware of rising tension
Biology behind stress - the impact of chronic stress on physical and mental health
Specific work stressors – triggers
Recognizing the signs and symptoms of burnout
Personal (psychological and biologically related) stress factors – why I am this way?
Reflecting on healthy and unhealthy individual coping mechanisms
HALT technic to recognize self-care needs
Recognizing triggers and emotional coping strategies – tools for better emotional coping
How to stop overthinking – spare time management
Ownership and overresponsibility – how to cope with guilt
Building tool box for individual self-care
Assertive Communication for Demanding Clients
Assertiveness is not only the ability to say no, it is primarily the ability to take care of yourself. Where does our need for pleasing others and submission come from? What are the functions of conformity in society and why it's difficult to set boundaries? We have benefits of not being assertive otherwise this behaviour would not persist? How to recognize when our boundaries are violated. How to take care of your needs - or how not to give room for negotiations but to say firmly - no. Who won't like it and why?
Set clear boundaries
Graded assertiveness technic.
De-escalate heated situations
Master de-escalation strategies to maintain a calm and professional demeanor during tense conversations.
Protect your emotional well-being
Develop healthy coping mechanisms to deal with the emotional toll of difficult client interactions.
Reduced stress
Learn practical tools to maintain your emotional well-being after challenging interactions.
Level Up Your Leadership: Psychological Crisis Response Skills
On every day we cope with people in stress, chronic stress of most common case – mood disorders. Very rare we face dramatic situations and because they are rare we are usually unprepared and surprised. How to cope with your own emotions in critical situations? How to lead people and talk with those in emotional shock? Of course 2 hours will not give you competences to fully lead and manage but at least you will have better understanding of people in extreme emotion and you will know good practice protocols to react in very first minutes and hours from getting bad news from employee
Defining psychological first aid (PFA)
  • The role of managers in providing PFA
  • Common psychological reactions to emergencies (e.g., shock, denial, anxiety, depression)
  • The impact of emergencies on individuals and teams
  • Recognizing the signs of distress in employees
Providing Psychological First Aid (30 minutes)
Practical techniques RAPID and 2xL WHO model
Self-Care for Managers (15 minutes)
  • Defusing after difficult conversations
  • Seeking support for managers
Peer to peer support - how to be a good supporter for colleagues and loved ones
Various life crises, causing a temporary reduction in employee productivity, which do not require immediate action at the employee-manager or HR BP employee level. Sometimes a life crisis, breakup, divorce, serious illness of a loved one, or even chronic mood disorders, chronic stress can be taken care of in contact with someone who can accept psychological support in an accepting way. Research shows that the factor that most effectively helps in overcoming crisis or even traumatic situations is social support.
Recognizing that a colleague / loved one has a problem
How to have your first supportive conversation
Psychological first aid rules for emergencies
Emotional stabilization techniques
Emotional support - defusing emotions in 5 steps
How to take care of your limits by giving someone support
The Art of Difficult Conversations: Mastering Emotions and Driving Positive Outcomes
This intensive workshop is designed to equip managers with the tools and strategies to navigate challenging conversations with confidence and empathy. By understanding the underlying emotions, beliefs, and attitudes that can hinder effective communication, participants will learn how to approach difficult conversations with a positive mindset and achieve desired outcomes.
Workshop Objectives:
Self-awareness
Develop a deeper understanding of personal emotions, beliefs, and biases that may influence communication.
Emotional Intelligence
Enhance emotional intelligence to effectively manage emotions during difficult conversations.
Preparing a protocol of coping with emotions
(anger, rage, crying): How to de-escalate employee's emotions
Conflict Resolution
Develop strategies for resolving conflicts and finding common ground.
ALCOHOL ADDICTION – WHAT DOES IT MEAN TO DRINK HEALTHY? WORRYING SIGHTS OF RISKY DRINKING
Officially, 4% of Poles are addicted to alcohol - these are those who ask for help. Alcohol addiction is one of the most difficult to cure. The faster we react, the greater the chance of mastering bad habits.
It is strongly related to domestic violence - both physical and emotional. About 20% of us are at risk of addiction - what does this mean? What does healthy drinking mean? What does codependency mean? Why are we more likely to become addicted when drinking under stress?
An important topic in relation to the increase in alcohol consumption during a pandemic - we are coping counter-productively. People who rarely leave their home during a pandemic have started drinking more often. In Poland, we boast about drinking and we laugh at what is sober. We stigmatize people who are treating themselves, instead of giving them support and admiration for undertaking treatment. Where is it coming from? Where does our national urge to drink come from?
During the meeting, we will answer questions such as:
  • Under what circumstances are we more prone to addiction, and why are various substances or habitual behaviors so attractive to us?
  • What may be the first signs of addiction?
  • How does the typical mechanism of the so-called addictive regulation of emotions on the example of alcohol dependence and how is it different from healthy regulation of emotions? Stress and addiction.
  • When and where to get help? How to support someone who has harbingers of addiction?
LECTURES
MENTAL HEALTH IN NUMBERS. HOW TO GIVE SHORT AND LONG TERM SUPPORT WITHOUT CROSSING BORDERS
In the current situation 25% of employees struggle with some long or short term mental difficulties. Workshop will be a opportunity to get acquainted with the statistics. We will talk about signals of crisis which manager can recognise. Life difficulties, disorders, diseases or employee fears often have an impact on the results, relationships and self-esteem of the employees. What does it mean to support an employee in the long term? Where are the borders? How helpful one conversation can be? In some cases we don't know how to start the conversation, how not to cross the borders. During webinar you will get know how to support employee in small problems and long term psychological crisis.
frequency of mental health problems
sign of mental crisis that you can see in work
how to support employee
borders of support
BODY AND MIND UNDER STRESS. HOW TO CAPTURE SIGNAL FASTER AND WHAT TO DO LATER?
Stress is an organism's reaction not necessarily to an objective threat, but it results from how we see the future and the consequences of events. Often before they occur. Chronic stress can lead to many somatic diseases. It's worth looking at what psychology and medicine have to say about the mechanisms of stress.
What is stress and where does it come from
What happens in our body under stress and how the panic response develops
How thoughts affect stress
How to reduce tension quickly and when it fails
Personality and stress
Long-term strategies for building a personal protective shield - what is mental resilience
MENTAL RESILIENCE - FLEXIBLE RESPONSE TO DIFFICULT EVENTS
In the face of difficulties, everyday stress, and even traumatic events, it is important not to be mentally tough, but flexible. What does mental resilience mean, how do resistant people react to difficult events, which is the most important factor contributing to a quick exit from a crisis?
Mental resilience is a skill, not a trait. What coping styles, thinking styles and attitudes can help you overcome stressful situations. Why social support is so crucial in overcoming the crisis?
Differences between resistance and toughness
Skill or trait?
Benefits from optimistic point of view
Tips for regulating emotion
REGULATING EMOTIONS - HOW TO NOT BURNOUT EMOTIONALLY
How we react to emotions depends largely on what we think about our emotions. Knowledge of emotions, attitudes and techniques increase how quickly we can manage. Emotions are not only what we want to avoid. Regulation is also inducing desired states in oneself.
Emotion as a motor for action
Understanding how emotions drive our behaviors and decisions.
Wanted and unwanted emotions
Does everyone avoid anger, what to do with unwanted happiness
The short path to regulation
How to start, how to better deal with emotions
OVERTHROWING MYTHS ABOUT DEPRESSION
Depression is body disease and defence mechanism. It may be the result of difficult events, increased stress, but it may also have biological causes. What is depression? How to recognize it in yourself? How to distinguish it from a temporary drop in mood? What can lead to depression? How do men experience and hide depression? Research shows that the male pattern of depression may be different from the female one.
How to ask for help? The vast majority of people with depression and other mood disorders do not receive professional help. Either they do not see depression in themselves, they ignore the symptoms, or they are ashamed to admit their condition even to their loved ones. How to support a depressed person? We're sometimes may seem ignorant because we don't know what the different symptoms are and words might mean. Many people function properly despite sadness, depression and chronic fatigue, so those around them do not believe in their ailments.
Is it possible to help yourself? When it's time for professional help?
PEER SUPPORT
Each of us differs in the need for autonomy. When dealing with difficulties, stress and crises, the key element of our balance is the use of support. But we often hear - don't worry, it's simple, others have it worse, get a grip. Such words, although they have intentions to console, often discourage a person in a crisis from being open and asking for help.
How to be a good supporter? What does a good conversation mean? How to support relatives, friends and colleagues who have problem, are chronically ill or have some other crisis. A bit about empathy plus a short good conversation algorithm.
SELF-ESTEEM AS SOCIAL ACCEPTANCE BAROMETER AND PROTECTIVE SHIELD UNDER STRESS
What is self-esteem and why is it so important? How it affects our daily life? How people with high and unstable self-esteem function? How will you know if your self-esteem is not sensitive? What shapes, strengthens and weakens it? Are we able to raise someone's self-esteem? Could a pandemic give us something about feeling good about ourselves? Some tips for parents on building self-esteem in children. When to seek professional help?
FACING UNKNOWN - HOW TO DEAL WITH WORRIES
How can we regain control of our anxiety, anger and stress and use them in a constructive way in the face of change? How to deal with a situation when, as a boss, employee, stakeholder, you lose emotional control, panic, fear or anger? First and foremost, participants will learn why do we react this way in terms of thoughts and body reactions and the few tips will be added how can we counteract those reactions. Quick methods of lowering tension and overcoming overthinking will be presented and you will know why is it reasonable to use them according to new neurobiology studies. Understanding the functions and potentials of unknown can take the participant to another level of life and build an ability that is called "productive insecurity"
Understanding the main functions of fear, anxiety, anger, frustration and learning how to manage them and communicate when changing
Providing knowledge about the five approaches to unpredictable situations
Learning useful techniques for reacting at every stage of a change in the situation
Developing resistance to stressors causing crisis, fear and helplessness in practice
Community Programs
FOR GENERAL PUBLIC AND PARENTS
STRESS - TENSION REDUCTION TECHNIQUES, DEALING WITH WORRY
Build your personal stress resilience with our practical "Stress Toolbox" workshop. Discover your unique stress triggers and symptoms, delving into the underlying beliefs and biological factors that fuel them. Learn evidence-based techniques to manage intrusive thoughts and rapidly reduce physical tension, drawing from neurology and medicine. Master the art of mental distancing using imaginative tools from DBT and solution-focused therapy, enabling you to "drift" away from overwhelming thoughts. This workshop empowers you to create a personalized toolkit for daily stress management, fostering a calmer, more controlled approach to life's challenges.
The workshop aims to create a personal toolbox for dealing with stress daily.
We analyze:
  • My stress symptoms
  • What stresses me most of the time
  • What's behind it - beliefs, automatic thoughts, biology
We learn:
  • How to control unwanted thoughts and concerns
  • How to quickly reduce tension - evidence-based techniques, discoveries in neurology and medicine to reduce tension in the body
  • Distancing oneself - imaginative techniques that help "drift" thoughts - based on tools from DBT and solution-focused therapy
BUILDING PSYCHOLOGICAL RESILIENCE
When faced with challenges, difficult tasks, an accumulation of simple but mandatory tasks, we often think "I can't do it". Stress is often the result not of an objectively difficult situation but of our judgement; we anticipate that something bad may happen, even though it is not happening "here and now". Many of our emotional responses under stress come from attitudes, analysis, automatic statements that make us tense, or conversely, from optimism. How we react is due to our mental resilience which we have been lucky enough to develop.
The aim of the workshop will be to raise awareness and practice skills to develop mental resilience:
Awareness of one's strengths
Emotional regulation
Building an optimistic mindset
Analysis of support networks and own attitudes towards help-seeking
Healthy response to failure
Healthy mechanisms for maintaining self-esteem
Strengthening Bonds: How to Build Healthy Relationships with Children
Do you want to better understand your child and build a strong, lasting bond with them? Join our webinar, which will provide you with practical tools and knowledge to create loving and trusting relationships.
During the session, we will discuss how to build healthy bonds with children, focusing on key aspects such as quality time, active listening, and showing affection. You will learn how important it is to establish consistent routines and boundaries that give your child a sense of security.
You will learn:
  • How to prioritize quality time to strengthen your bond with your child.
  • How to practice active listening and show empathy.
  • How to express love and warmth through touch and affection.
  • How to establish clear boundaries and routines that build trust.
  • How to use play and laughter to build strong bonds.
  • How to model healthy behaviors and communication.
This webinar is perfect for parents, caregivers, and anyone who wants to deepen their relationships with children. Discover how small changes in daily interactions can have a huge impact on your child's emotional and social development. Join us and learn to build bonds that will last a lifetime.
PEER TO PEER SUPPORT - HOW TO PROVIDE GOOD SUPPORT TO COLLEAGUES AND LOVED ONES
Various life crises, causing a temporary reduction in employee performance, which do not immediately require action at employee-manager or HR BP level. Sometimes a life crisis, a break-up, a divorce, a serious illness of a loved one or even chronic mood disorders or chronic stress can be taken care of by talking to someone who can provide psychological support in an accepting way. Research shows that the factor that is most effective in helping people recover from crisis or even traumatic situations is social support. However, there is a certain erosion of support skills today, or in other words, there is a growing awareness that psychological support is a skill that needs to be trained.
Workers with psychological problems resulting from temporary life difficulties can cope effectively if they are met with understanding, acceptance and very specific support measures, including those aimed at strengthening their sense of resourcefulness. Such competences related to psychological support can be trained within peer support systems.
Signal recognition
How to safely advise and how not to advise
Limits of liability
Emotional support steps
Seeds of Resilience - Mental Health Day - Meet-up for the community in Maun, Botswana
In Botswana, there are few mental health specialists, with only a handful of psychologists and psychotherapists for a population of 2.2 million. Depression statistics are around 49%, and 30% of high school students report having attempted suicide. The state of psychological support in Botswana is dire, and the stigmatisation of people with mental health problems is immense. Our team from Poland strives to support the local community with our knowledge.
Seeds of Resilience - Mental Health Day - Meet-up for the community in Maun, Botswana
Lectures from the meeting
Kuba Słowik on factors influencing adolescent behaviour
Dr Małgorzata Wypych on suicidal crisis
Contact
Malgorzata Wypych
malgorzata.aleksandra.wypych@gmail.com
Carollyn Mookesti
resilientroots.org@gmail.com>